“Do Not Reply” emails are offensive — and a missed opportunity

Continued">

Organizations email individuals all the time. The sender is often something like “do-not-reply@organization.com.” That’s a massive “screw you” to the customer, and it doesn’t have to be. Why do those “Do Not Reply” emails exist? There are lots of reasons that companies send emails from a “do not reply” address. The main one is some … Continued

Mel Brooks’ “All About Me!” is a triumph — especially as an audiobook

Continued">

If you love Mel Brooks, you’ll love his new autobiography All About Me!: My Remarkable Life in Show Business. If you don’t love Mel Brooks, forget it, you’ll hate it. Here’s the deal with this book. Mel Brooks is an egomaniac. Mel Brooks thinks Mel Brooks is the greatest thing ever. Yes, it’s a joke … Continued

The good news

Continued">

You probably had a tough year. Perhaps you were cooped up with kids under pressure. Maybe someone you care about got very sick. Maybe inflation squeezed your paycheck. As we stumble towards the end of the year, here are a few things that Americans might want to feel good about. The speed with which researchers … Continued

Take the day off.

Continued">

Take today off. I am. Nothing in this post is original. If you don’t need to work today, stay home with family. Wrap yourself in a warm blanket and watch a sappy movie. Make a fire (but only if you have a fireplace). Leave the stress behind. Look around you. If someone in your family … Continued

How good editors deliver bad news

Continued">

I’m an editor. That means I’m going to read what you write and then tell you that it is wrong. You might think people would resist that. But in fact, the opposite is true. I recently did a detailed and highly critical edit of documents by two very smart people. I then met with them … Continued

Is Meta right to blame its own users for spreading misinformation?

Continued">

In an interview with Ina Fried of Axios, Andrew Bosworth, who will soon be the CEO of Meta, defended the spread of misinformation on the company’s platforms. The Washington Post described the argument as “Social media doesn’t hurt people. People hurt people.” Is Bosworth right? After all, people post what they want on Facebook. Do … Continued