President Trump attempts to define anarchy

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Did you know there is anarchy taking place in American cities? President Trump issued a memo in which he instructs the federal government to identify which cities are “anarchist jurisdictions” and to withhold federal funds from such cities. Candidates include Seattle, Portland, New York, and Washington, D.C. Let’s take a close look at the presidential … Continued

Would you join Amazon’s internal CIA? Must be adept at doubletalk and bullshit

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Amazon recently posted a job description for an “Intelligence Analyst.” It came under fire because the description explicitly calls for tracking “threats” of labor organizing, which is generally illegal. But it’s also a fascinating snapshot into how leaders at Amazon talk (or doubletalk). The listing, which was visible yesterday, is no longer live at Amazon, … Continued

When judging people or voting, context is crucial — and maddeningly easy to omit.

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In a tweet stream, comedian Greg Larson brutally manipulates context to make evil people seem defensible. It’s a revealing satirical exercise in the crucial role of context — and a good way to remind ourselves of how crucial it is as we make important decisions. Here’s Larsen’s original tweet, which people took as a challenge. … Continued

The two crucial questions every ghostwriter must ask

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Ghostwriting is full of potential pitfalls. Asking two questions can help you avoid them and get your pricing and process right. What you will read in this post is based on my own experience ghostwriting two nonfiction books and many proposals, and from war stories from other ghostwriters. The two questions you must answer before … Continued

Good work if you can get it

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I’m trapped in my home just like the rest of you. I haven’t worked for a company for five years. Here’s my cure for depression: helping people. And as a freelancer, I can do that any way I want to. These are things I’m doing (or have done) this week. I took a whole day … Continued

What Zoom did right and wrong during its outage

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Zoom went down for a lot of users on Monday morning. That was also the first day of school for a lot of public school and college students. The company treated the outage as a matter-of-fact event and communicated clearly and regularly throughout. Was that enough? How Zoom communicated Zoom’s problems first started appearing at … Continued

Does Jerry Falwell Jr. fail well?

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Jerry Falwell Jr., the president of the religiously conservative Liberty University, has a serious problem. He’s been involved in a tawdry relationship, both business and personal, with a guy named Giancarlo Granda who was having sex with his wife Becki. He released a statement. I take it apart and suggest a more honest approach. Some … Continued