Using Microsoft Word to prepare a book manuscript? Avoid these 14 mistakes.

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You think you know how to use Microsoft Word to write? What you’re doing may be fine for creating a draft to print out, but confusing to the people doing the book page layout and design. If you’re preparing content to be laid out in pages, here are a dozen-plus simple mistakes you really ought … Continued

Citibank and Comcast demonstrate two awesome ways to fail in public

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It’s been a rough 12 months. It’s been a rough week, if you’re anywhere in the US with weather. But you know, it’s still a good time to review your processes, because now that there is an Internet and social media, your failures are visible to everyone. Just ask Comcast and Citibank. Comcast Cares about … Continued

Rapid book collaboration with Google Drive, Docs, and Sheets

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I’m editing a book at breakneck speed right now. The author and I interact multiple times a day, but rarely talk to each other. A carefully designed system based on Google Drive, Docs, and Sheets makes it possible. Let me be clear here about the problem I’m solving: We’re building a book out mostly existing … Continued

To Texas mayor Tim Boyd: bullying constituents in a crisis is not leadership

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Tim Boyd, major of Colorado City, Texas, posted a statement on Facebook telling his frozen citizens that lack electricity to “sink or swim, it’s your choice.” Then he resigned. Apparently bullying suffering people is not the right approach for government officials. As you’re no doubt aware, Texas is in crisis. It’s suffering through snow and … Continued

What can you learn from this awesome article on . . . hockey goalies?

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I am not a hockey fan. But when I read Ken Dryden’s new piece in The Atlantic — “Hockey Has a Gigantic-Goalie Problem” — I was captivated. This is not showy writing. It’s just so engaging you can’t stop reading. Yes, folks, this is 4700 words on the pads and behaviors of hockey goalies, written … Continued

No bullshit impeachment statements from Mitt Romney and Susan Collins

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On Saturday, Republican Senators Mitt Romney and Susan Collins joined five other Republicans and all the Democrats and independents in the Senate in voting to convict former President Trump in the impeachment inquiry. Rather than equivocating, these Senators issued direct, clear, and declarative statements. Mitt Romney’s statement is short and direct Romney, the only Republican … Continued

Fast freelance

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It’s already been a busy year already for me. To make a point about where freelance people like me spend their energy, here’s a look at my current project list, sorted by status of work: I’ve never had this many projects in process at the same time. I’m just one guy, so it makes me … Continued