The filth factory: Why social network content moderation is doomed to fail

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A battle is waging between humanity’s evil side and the cleverness of Silicon Valley social network engineers. The evil side is winning. And it will always win. The Verge published some insightful articles on this topic in the last few weeks. Casey Newton published the second in a series of exposés on the outsourced operations … Continued

Google CEO says YouTube is too big to fix. So what’s reasonable to expect?

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Google CEO Sundar Pichai said on CNN that YouTube will never be free of offensive content. Fine. But let’s get some appropriate principles for content in place. Here’s some of what Pichai said: We’ve gotten much better at using a combination of machines and humans. . . . So it’s one of those things, let’s … Continued

tronc’s employee video is the opposite of inspiring

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Tribune corporation produced a video to excite employees about its transformation to “tronc” (Tribune online content). The video vividly shows why it’s unlikely to succeed. Newspapers are in bad shape. And Tribune — which owns the Chicago Tribune and the LA Times, and has stumbled from owner to owner — is in particular trouble. Hence … Continued

At LinkedIn and Carrier, videos, jobs, and trust in a crisis

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Recently, the CEO of LinkedIn, Jeff Weiner, explained the company’s future in the wake of a 45% drop in the company’s shares. At around the same time, an executive at Carrier air-conditioner factory explained that 1,400 people would lose their jobs. It’s clear from the videos that the LinkedIn leader was successful, while the Carrier executive was a failure. … Continued