Garrett Camp brings mild and meaningless words to the Uber disaster

Uber has repeatedly screwed up. Its CEO, President, CMO, and CFO are gone. Now Uber cofounder and chairman Garrett Camp says things are going to get better. Sorry, Garrett, but hoping is not a viable plan. Peter Drucker said “Culture eats strategy for breakfast.” At Uber, both are broken. The win-at-all-costs culture has generated a … Continued

Is Emmanuel Macron really this wonderful? Who is?

The new president of France, Emmanuel Macron, is getting rave reviews. Here’s a passage worth reading: [The President] has a magnetic personality and exudes positive energy, which is infectious to those around him. He has an unparalleled ability to communicate with people, whether he is speaking to a room of three or an arena of … Continued

The lesson of Juicero: corporate writing should not sound like a superhero movie

It’s been a tough week for Juicero, a startup company that makes an internet-connected juicing machine. Some Bloomberg reporters figured out you could make juice from the juice packs without using the Juicero machine at all. The CEO’s response on Medium is completely ineffective, because he can only see the world from within his limited, Silicon-Valley … Continued

What really happened with Fox News and Bill O’Reilly

I’ve just read the statements about Fox News host Bill O’Reilly leaving. It is hard to believe statements this short can be this overblown and vacuous. Here’s some context. O’Reilly had the top-rated show on Fox News. Reporters Emily Steel and Michael S. Schmidt published a story in The New York Times that detailed five allegations of sexual … Continued

Is Facebook responsible for hosting a murder broadcast?

Facebook user Steve Stephens used Facebook on Sunday to build an audience for murder, posting videos of his plan to shoot somebody, the shooting itself, and his confession. Facebook explained the changes it will make in reviewing videos like this, but avoiding taking responsibility or apologizing. In the end, how much fault lies with Facebook? While … Continued

Amazon’s Jeff Bezos shareholder letter has some gems . . . and some clunkers

Jeff Bezos’ latest Amazon shareholder letter is striking in its clarity, directness, honesty, and meatiness. That’s unusual in communications from a CEO. Here’s a look at what’s great — and not so great — in this 1800-word letter. It’s well organized, with an effective lead In a read-on-screen world, you should start everything with a summary, but that summary doesn’t … Continued

The inflamed rhetoric of the Trump justification for bombing Syria

President Trump, outraged by the use of nerve gas on civilians, launched 59 cruise missiles at the airfield that Bashar al-Assad uses in Syria. Then he made a statement justifying the action. It’s a case study in Trumpspeak — does the pileup in intensifying adjectives and adverbs make a statement more persuasive, or more suspect? In my … Continued