9 virtual workshop tips

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After conducting 15 clear writing workshops using videoconferencing tools, I’ve learned a few things about what works and what doesn’t. I originated my workshops for in-person delivery, but for the last year, I’ve been delivering them online exclusively. There has been a surge of demand since I went virtual — I think people are looking … Continued

How Zoom is reclaiming its brand . . . and why it will succeed

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Zoom is the easiest to use of all videoconferencing systems, but its security was questionable. After two weeks of spectacular advances, it’s now on a path not only to fix its security, but to restore its brand. Zoom surged in popularity because it was easy to use for both novices and experts in a variety … Continued

The Zoom earnings call and the future of video communication

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Zoom used its own video product to conduct its first post-IPO earnings call earlier in June. This is the future of communication. As a former analyst, I can tell you what earnings calls used to be. There was a press release. Then there was a conference call, or possibly a Webinar. In any case, everything … Continued