Was Randi Zuckerberg right to call out Alaska Airlines on Twitter?

Randi Zuckerberg says she was harassed by another passenger on Alaska Airlines, and the flight crew enabled him. She tweeted about it to get the airline’s attention. Is it fair to use your social media following to get satisfaction from a company behaving poorly? Was Randi Zuckerberg’s letter fair? Randi Zuckerberg is an author, Facebook’s … Continued

The Trump Administration is the most transparent presidency in history

You know everything there is to know about how Donald Trump thinks and acts. You want your government to be transparent? You got it. His every utterance get blanket coverage on cable from MSNBC to Fox News, and everything between. We have Politico, Talking Points Memo, and Breitbart dissecting his burps and asides, magnified by … Continued

Does it matter that Trump can’t spell?

President Trump tweets lots of spelling errors. In the New York Times, Farhad Manjoo says this is just a sign of the times. It’s fine to spell things however you want on social media your friends, but when you’re communicating with people who matter — like, say, the entire citizenry of the United States — … Continued

Talking about Donald Trump and Twitter with an idealist from 2007

Josh from 2007: I can’t believe it. I can’t believe I’m talking to you ten years in the future. Josh 2017: Yup. I’m here to tell you that you were right about social media blowing up. Even politicians are using it. But it turns out that connecting a politician’s brain directly to millions of voters … Continued

How motivational platitudes are undermining America

More than 300,000 people follow the Twitter account Motivational Tweets. You can really appreciate the vacuity of motivational platitudes when you get them multiple times an hour, interrupted only by ads for horoscopes and diet plans. Reviewing this feed has shown me why our country is a mess. Sayings like this are a pernicious assault on reality. … Continued

The value of predictions (hint: it’s not accuracy)

Thinkers Stowe Boyd and John Battelle published predictions for 2017. They’re going to be wrong about most of them. Their predictions make you think hard, though, and that’s the value of what they’ve created. If you want to make predictions and be right, that’s easy. For example, I predict that Donald Trump will become president this year, and … Continued

Tweets are lies — and not just from Donald Trump

At 140 characters, tweets lack context. Without context, there is no truth. So tweets are lies. Donald Trump’s tweets are lies, and so are mine. But they reveal a lot about what’s going on in our respective heads. What do I mean when I say that the truth demands context? Let’s start with one of my … Continued