2016 was a good year for me, if not for the world (plus, top posts)

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It’s been a hell of a year for dead artists, democracy, truth, and corporate stupidity. When I started 2016 I had a plan. I would complete the manuscript for Writing Without Bullshit, HarperBusiness would publish it, and I’d use the bullshit in the election season to promote it. I had no idea that this crazy election would … Continued

Post-election, Microsoft’s Brad Smith shows tech CEOs how to lead

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What’s a leader to do in the wake of a divisive election? For Silicon Valley CEOs from Apple, eBay, Facebook, and LinkedIn, the answer is smile, give us a all a hug, and tell people to get back to work. But Microsoft’s President Brad Smith showed us how a leader ought to lead in a crisis. This election is … Continued

Apple gets half of America to take its side — and it’s not done

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Apple has already convinced half of America that it has a case to defy the FBI. Now Tim Cook has extended the company’s clear, jargon-free communication to its own employees, and to the public with an Answers page. According to a survey of over 1,000 people from the Pew Research Center, 51% of the respondents think Apple … Continued

Apple’s Tim Cook shows how to communicate in a crisis

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Apple’s in a bind. The FBI wants them to crack the encryption on a San Bernardino terrorist’s iPhone. Apple believes that’s a dangerous precedent. Apple CEO Tim Cook’s open letter is breathtakingly simple and clear. Learn from it. Here’s Apple’s logic: Breaking encryption creates a “back door.” Any such back door would inevitably get out. Thieves … Continued