Elon Musk’s brand is an implausible future — and it’s cheaper than advertising

Elon Musk’s brand is an implausible future — and it’s cheaper than advertising

Tesla announced a humanoid household robot Thursday, with a prototype due out next year. It made headlines even though there was nothing to see but an actor in a suit. Elon Musk was just musing out loud with slides and silly props. This is not new. Most of what Musk announces has no dependable release…

We have trouble trusting machines. Ask a Tesla owner.

We have trouble trusting machines. Ask a Tesla owner.

Is a Tesla safer with autopilot? That’s a challenging question to answer, because it’s not just about statistics — it’s about human psychology. According to Tesla’s statistics for Q1 of 2021, for every mile driven with a Tesla on Autopilot, you’re half as likely to have an accident as without the autopilot feature. Here’s the…

Tesla says “You’re full of crap” as clearly as possible

Tesla says “You’re full of crap” as clearly as possible

The National Highway Traffic Safety Administration is looking into reports that Tesla vehicles accelerate on their own. Tesla thinks that’s bullshit, and they have the data — and the statement — to back it up. NHTSA is investigating 127 claims of “sudden unintentional acceleration” in Teslas. This is a big deal — when it happened…

Tesla CEO Elon Musk tells the truth (mostly) about layoffs
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Tesla CEO Elon Musk tells the truth (mostly) about layoffs

In a layoff, a company gets rid of people to boost profits. Everyone knows it; no one ever actually says it. Except Elon Musk. Rather than using corporate layoff doublespeak like downsize, rightsize, and RIF (reduction in force), why not tell the truth? Take a look at what Musk said and how he said it. Tesla’s stock price took a…

Is a Tesla on Autopilot safer? Maybe, but Elon Musk’s stats are crooked
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Is a Tesla on Autopilot safer? Maybe, but Elon Musk’s stats are crooked

Elon Musk says Tesla is twice as safe with Autopilot on, but his stats don’t add up. Here’s Musk’s tweet. Here’s the quote from Tesla’s report, as published in Teslarati: “In the 4th quarter, we registered one accident for every 2.91 million miles driven in which drivers had Autopilot engaged. For those driving without Autopilot,…

At Tesla, the customer experience falls far short of the car
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At Tesla, the customer experience falls far short of the car

I bought a Tesla. The experience of buying it was terrible. Analyzing the reasons for this is a great exercise in thinking through customer experience. This is not my first electric car. I’m a believer. Six years ago, I bought a Nissan Leaf. My family has been very happy with it. The maintenance costs are…

The best and worst of Elon Musk’s bizarre and arrogant investor call

The best and worst of Elon Musk’s bizarre and arrogant investor call

Elon Musk conducted Tesla’s Q1 investor call last week — and behaved in an arrogant manner completely unlike any typical CEO, insulting analysts and correcting his own executives. I’m all for more directness in communication, but Musk is appearing unhinged — and Tesla’s stock took a dive immediately after his bizarre performance. Quarterly analyst calls…

Tesla comes clean about its fatal crash; Uber just cowers
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Tesla comes clean about its fatal crash; Uber just cowers

A self-driving Uber ran over a pedestrian in Phoenix. A Tesla in autopilot mode crashed into a safety barrier and killed the driver. Tesla released a statement about the crash that delivers specifics and clarity, while Uber said very little. It’s moments like this that clarify why we tend to trust Tesla, but not Uber….

The SpaceX Tesla and the military parade are both legit branding exercises
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The SpaceX Tesla and the military parade are both legit branding exercises

Yesterday, we learned about two promotional stunts, one executed and one planned. Elon Musk launched a Tesla Roadster into solar orbit and word leaked that Donald Trump and the U.S. military were planning a massive military parade. These are both branding exercises. What do they say about the brands they reflect? Sports cars in space…