Strategy vs. tactics

Continued">

Strategy generates better, cheaper, more permanent solutions. But it does require thinking a bit . . . I had a problem. There were raccoons in my ceiling. Next to my basement there is an unheated, unfinished space with a dirt floor. They burrowed into this space, squeezed into the ceiling above it, and then migrated … Continued

A monopoly always prioritizes strategy over customers. That explains a lot.

Continued">

The alternate title for this post was “Why things suck.” I’ve been analyzing corporate behavior for 25 years. I’ve covered Microsoft, Comcast, Facebook, sports leagues, and government. And one simple statement — monopolies prioritize strategy over customers — explains so much. Monopolies are not evil. It’s not that they don’t care. It’s just that once … Continued

A play-by-play analysis of what ESPN said about firing 100 on-air personalities

Continued">

Sports network ESPN dumped 100 of its 1,000 on-air staff yesterday. Why? Based on the company’s statement it has something to do with strategy, but if you can figure out what that strategy is, you’re smarter than me. The statement seems like something from the Russian government published in Pravda — you need to be a Kremlinologist … Continued

Some stuff that doesn’t matter and some stuff that does

Continued">

I was just thinking about what matters and what doesn’t matter, because, being human, we get it wrong a lot. It doesn’t matter whether the new Yahoo/AOL product from Verizon is called “Oath.” What matters is if Verizon can take a bunch of lame and aging properties and make them relevant again. If they don’t, … Continued

Strategic jiggery-pokery as the Cleveland Browns hire Paul DePodesta

Continued">

The NFL’s Cleveland Browns just hired stats guru Paul DePodesta, a baseball guy, as “Chief Strategy Officer.” I’ve read the press release, and I still have no clue what that means. You’ve probably heard of DePodesta. He was the analytics whiz in Moneyball, the one that Billy Beane embraced to turn around the Oakland A’s. (Jonah Hill … Continued

The parable of the troublesome product manager

Continued">

Once there was a product manager named Joan who worked at an Italian foods company called Patitucci’s Delights. Joan loved Italian food, and she loved helping her company sell it and make a profit. She was in charge of prepared dinner products, working alongside two other product managers for pasta and sauces. Joan had a … Continued