All narratives are biased, as the Benghazi report coverage reveals

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Four Americans died in Benghazi on September 11, 2012. Yesterday’s “final” 800-page report about it from the U.S. House Select Committee is biased. So are the response from House Democrats, the coverage from Fox News, the coverage from CNN, and every other article. Why? Because all stories are inherently biased. It’s the nature of the form. Here’s … Continued

How “get to the point” jibes with “tell a good story”

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Storytelling is all the rage in business. Meanwhile, I’m telling you to front-load your writing — to explain just what you’re about to say in the title and first few sentences. If you take my advice, won’t that ruin your story? Not quite. In fact, following my advice is the only way you’ll get to tell your … Continued

Explaining digital disruption to three-year-olds

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As an analyst, I told stories about complex technology, but I learned to tell them simply. When you’re trying to get your point across, that’s essential. One night in 1999 I was giving my three-year-old a bath. My kid was bright, good with language, and, like Dad, a bit of a smartass. And like many three-year-olds … Continued