Why Mark Zuckerberg doesn’t realize Facebook is evil

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Facebook whistleblower Frances Haugen testified in Congress yesterday. And Mark Zuckerberg was mystified. He was surely thinking, “Can’t they see that we’re out to help humanity?” Today I deconstruct his sincere statement to employees after all the negative news about Facebook in the past month. If you read this critically and with the right perspective, … Continued

After Frances Haugen’s interview on “60 Minutes,” we must assume the worst about Facebook

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We now know that Frances Haugen, Facebook’s former civic integrity product manager, is the whistleblower who leaked Facebook’s internal documents to the Wall Street Journal. She was just interviewed on “60 Minutes.” And after listening to her, I no longer trust anything Mark Zuckerberg or Facebook’s communications team has to say. On “60 Minutes,” Haugen … Continued

How to argue better — and what to teach your children about arguing

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I love arguing — if it’s done right. There are basically two kinds of arguments. I only like arguing to reach the truth. Arguing for enlightenment In school, I learned that science is about testing out what is true about the real world, to gain insight. I liked that idea. I am not a scientist, … Continued

Biden claimed Facebook is killing people. Facebook’s response missed the point.

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On Friday, President Biden said social media platforms including Facebook are “killing people” with misinformation about COVID-19. Facebook’s response: “It’s not us, really.” Facebook’s statement is classic deflection; I’ll deconstruct it for you. On July 15, Vivek Murthy, the US Surgeon General, made a public statement about virus misinformation, which he called “an urgent threat … Continued

Why Trump’s blog failed

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Donald Trump started a Twitter-style blog called “From the Desk of Donald J. Trump” 30 days ago. Yesterday his team took it down — apparently there was just too little traffic to make it worthwhile, and Trump was disappointed. What went wrong? The correct reason is not “the blog was filled with bombastic and hateful … Continued

Why Donald Trump’s “social network” is smarter than it looks

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For months, we’ve heard the rumor that ex-President Trump was starting a social network. It’s up now. It’s called “From the Desk of Donald J. Trump.” As a social network, it sucks. But as a functional equivalent to Trump’s former Twitter account, it’s likely to succeed. How Trump’s new megaphone works Here are the rules … Continued

Should brands like Amazon attack their enemies on social media?

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It’s a truism in social media circles: brands should be more human. Of course, humans have a full range of emotions — they can be angry, not just nice or funny. Do we really want angry brands? Brands like Amazon that attack people on social media are going to find out they’re making a mistake. … Continued