Salesforce’s purchase of Slack: how social media is swallowing our brains

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Marc Andreessen famously said that software is eating the world. That was a statement about economics. Now I believe that social media is swallowing our brains, which is a much broader statement about human behavior. The precipitating event for this observation is Salesforce’s announcement that it would acquire Slack for $27.7 billion. According to Salesforce … Continued

Salesforce puts customers on the execution block with jargon assault

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Salesforce is a great program for small business. Each of its customer sites has an administrator, many of whom are non-coders. That’s why a recent “critical update” featuring “block execution” sounded scary — but incomprehensible — to many. The salesforce email: simultaneously opaque and terrifying A correspondent working in a small financial advice firm forwarded … Continued

A scary future for Twitter users

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Salesforce and Disney have given up on acquiring Twitter, citing its troll problems. To succeed in tech you need either profits or growth; Twitter has neither. So somebody’s going to buy it that doesn’t care about the users. As a result, if you’re a user, you can expect a very scary future — scarier than any ghosts … Continued