Verizon FiOS manipulates time and reality — and still mangles the customer experience
My internet service went down Sunday night. Verizon’s messages about the outage seemed to emanate from a twilight zone where time and reality have no meaning. I’m a Verizon FiOS customer. FiOS is extremely reliable — it’s never gone down in over five years. That’s good, because my business, my family’s work, and all my…