Do you get paid a bounty for referrals? Do you disclose it?

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I may tell you to work with another professional for a service I don’t offer. Sometimes I get paid a bounty for this. Here’s why I always disclose those payments. When an author comes to me, sometimes I can help them, sometime I can’t. They might need a different kind of editor, an illustrator, a … Continued

How to lose a sale successfully

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When you pitch business, what do you do when you lose? I make sure that every sale I lose is a win. This question came up again this week when a lead — a guy who heard about me on a podcast — contacted me about improving some prominently placed copy on his Web site. … Continued

1 million blog views: a case study

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This blog crossed 1 million page views this weekend. It got there in ten months of blogging every weekday. Not bad. I try to spend my time looking outward, not inward, but I thought you’d be interested in how I got there. Steady growth with spikes Things first took off in May with one popular … Continued