Navient COVID-19 email: not just vacuous, but deceptive

Navient COVID-19 email: not just vacuous, but deceptive

Are you helping your customers right now, or screwing them? Like so many other companies, Navient, a student loan servicer, sent a vacuous, unhelpful email about the COVID-19 pandemic. You could easily ignore it, or just give it a cursory read. But because of changes passed by Congress, many borrowers don’t have to pay anything…