Separation, division, and unity — reflecting on 9-11

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This is the story of my experience before, during, and after 9-11 — and how it still affects me 19 years later in this once again fraught moment. My story starts on September 1, 2001. I had hired a construction company to replace 120 feet of water, sewer, and gas pipes leading to my house … Continued

What leaders do

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I’ve had the privilege of working for some amazing leaders — and having helped elect a few, too. Here are some personal observations about what leaders do. The best leader I ever worked for was George Colony, the founder and CEO of Forrester Research, where I worked for 20 years. He wasn’t perfect and I … Continued

Why does everyone admire John McCain? Because he was a leader who knew how to argue.

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I have been struck by the overwhelmingly positive and admiring comments about John McCain from people at all points on the political spectrum, including not just Republicans but the likes of Bernie Sanders, Bill and Hillary Clinton, and Barack Obama.There’s a lesson here in leadership for today’s politicians, on how to argue on principle. You … Continued

A moment for leadership

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Like any thinking person, I am heartsick about the events of the last few days. Police are killing black men and people are killing police in the nation I love. I want to believe our nation is better than this. And, perhaps in vain, I seek answers and inspiration from our leaders. While these events tear … Continued

Apple gets half of America to take its side — and it’s not done

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Apple has already convinced half of America that it has a case to defy the FBI. Now Tim Cook has extended the company’s clear, jargon-free communication to its own employees, and to the public with an Answers page. According to a survey of over 1,000 people from the Pew Research Center, 51% of the respondents think Apple … Continued

What’s your second skill?

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What’s your skill? Good with people, good with words? Good for you. But what could you do with a second skill? Great coders are in demand — but there are a lot of them. Writers graduate from college and swarm like ants across the job market. You need one great skill. But one is no longer enough. First off, demand … Continued