How to write like a badass: Jeff Bezos defies Pecker blackmail

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Jeff Bezos, CEO of Amazon and owner of the Washington Post, received emails threatening blackmail from the parent company of the National Enquirer. Rather than knuckle under, he defiantly published the blackmail emails in his own post. If you want to write with conviction while under pressure, there’s a lot to learn here. Bezos’s post … Continued

Amazon’s Jeff Bezos shareholder letter has some gems . . . and some clunkers

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Jeff Bezos’ latest Amazon shareholder letter is striking in its clarity, directness, honesty, and meatiness. That’s unusual in communications from a CEO. Here’s a look at what’s great — and not so great — in this 1800-word letter. It’s well organized, with an effective lead In a read-on-screen world, you should start everything with a summary, but that summary doesn’t … Continued

Amazon’s Jeff Bezos is direct, except when it comes to culture

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Amazon CEO Jeff Bezos just released a very clear shareholder letter. He’s very clear and direct about Amazon’s successful products. But when it comes to culture, he’s opaque and oblique. That speaks volumes. I’m a fan of shareholder letters (like Warren Buffet’s) where the CEO lays out what happening in clear simple language. Bezos’ 9-page letter lives … Continued

Jeff Bezos’ non-denial denial of the New York Times Amazon takedown

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The New York Times published a brutal takedown of Amazon culture this past weekend. Amazon CEO Jeff Bezos sent around an internal email to deny the charges. But Bezos’ reply is so weak, it makes you wonder if his heart it is in it. The Amazon story, “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace,” … Continued