United Airlines eschews duct tape — could this be its redemption?

United Airlines eschews duct tape — could this be its redemption?

Ever since it broke Dave Carroll’s guitar, United Airlines has been the poster boy for doing everything possible to abuse customers in the air. Now it has finally found a niche. United vows not to duct-tape passengers to seats like other airlines. Four years ago, I wrote about companies that somehow manage to demonstrate over…