When the Web fails, what went wrong? Regular people can rarely figure it out.

When the Web fails, what went wrong? Regular people can rarely figure it out.

ByJosh Bernoff

You go to a Web site, perhaps for a large company or retailer. When you get to what you think you’re looking for, it just stalls and nothing seems to be happening. What went wrong? The nature of the web and the internet makes that a very hard questions to answer. Just off the top…

Protecting your backend from jargon-laced error messages
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Protecting your backend from jargon-laced error messages

ByJosh Bernoff

Code that goes wrong generates errors. It’s typical for developers to spend their time on the code, not on the error messages. This is a plea to put a little more effort into those messages, even if you think no one will see them. Unknown attackers ambushed the Boston Globe site with a DDOS (distributed denial…