Clear communication in a crisis at Reddit
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Clear communication in a crisis at Reddit

The social network Reddit is in trouble. Lots of its popular “subreddit” forums went dark as volunteer moderators protested the firing of Victoria Taylor, a popular Reddit staffer. But rather than stonewall, the company’s management is now attempting to tell the truth, clearly and transparently. It’s working. Communication succeeds when it’s matched to the audience. The audience…

Greatest hits: I hate bullshit, why bullshit, Inovalon, Ellen Pao, & more

Greatest hits: I hate bullshit, why bullshit, Inovalon, Ellen Pao, & more

I root out bullshit where you tell me to. So far you’ve seem to enjoy watching me do what I love doing. Based on the research in this blog, a book is forming in my brain. I’ve opened up threads of research on mission statements and the causes of bullshit. If you’ve got new ideas or…

The fluff in the WSJ article about the Pao sex-discrimination suit

The fluff in the WSJ article about the Pao sex-discrimination suit

Today I’ll dismantle the Wall Street Journal’s coverage of the Ellen Pao-Kleiner sex-discrimination suit. I don’t analyze facts, I analyze writing. You may think the lawsuit is bullshit or the verdict is bullshit, but that’s not my concern. What I will show you is that this article, like much of the news in mainstream publications, is padded…