How to be smart and effective when you talk to doctors

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When I talk to a medical professional, I let them know a where I’m coming from and what I’m looking for. When you are a prepared and active participant in the conversation, the results are far more useful than what you get from just sitting and listening. If you want your doctors to treat you … Continued

Should a patient portal be an ad-free space? Should anything?

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I was surprised to get a promotional message in my doctor’s patient portal, mislabelled as “New Information in Your Chart.” It made me think about marketing, what it is, and where it belongs. Here’s how it looked: I like my doctor and I like my doctor’s practice, which I think is doing excellent work. I’m … Continued