In the Boston Globe’s crisis, blame the Globe, not digital disruption

In the Boston Globe’s crisis, blame the Globe, not digital disruption

ByJosh Bernoff

The Boston Globe is now a week into its epic delivery mess. You could blame digital disruption, but you’d be wrong. The Globe’s management did this to itself. First, let me single out the Globe’s journalists for praise. In the wee hours Sunday morning, reporters volunteered to help deliver papers. (I love Hiawatha Bray‘s caption for this photo…

Explaining digital disruption to three-year-olds
| |

Explaining digital disruption to three-year-olds

ByJosh Bernoff

As an analyst, I told stories about complex technology, but I learned to tell them simply. When you’re trying to get your point across, that’s essential. One night in 1999 I was giving my three-year-old a bath. My kid was bright, good with language, and, like Dad, a bit of a smartass. And like many three-year-olds…