Boycott frenzy, “discrimination,” and the tyranny of efficiency

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In the wake of the school shooting in Florida and NRA president Wayne LaPierre’s statement that the right to bear arms is “granted by God to all Americans as our American birthright,” a slew of companies from Delta Airlines and Hertz to MetLife have ended discount programs with the NRA. Now people are calling for … Continued

How Delta and Bank of America justified dumping Shakespeare in the Park

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The Public Theater had a cool idea: stage Shakespeare’s Julius Caesar in modern dress, with Caesar played by a Donald Trump impersonator. (Perhaps you recall that the play includes a bloody assassination.) Now Delta Air Lines and Bank of America have pulled their sponsorships, but their statements dance around their real justifications. While liberals are calling … Continued

Happy passengers matter, even if an airline study couldn’t prove it

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An International Air Transport Association study was unable to find a connection between passenger “happiness” and airline profitability. But that’s boring. So the travel news site Skift reported it as if happy passengers don’t matter. The lack of a finding, like a vacuum, sucked up the truth. Skift’s article, by Marisa Garcia, was titled “IATA Study Finds You … Continued