The one-star review

The one-star review

Build a Better Business Book has 33 reviews on Amazon. Of these, 32 are five stars, and one is one-star. This really pisses me off. And it’s not because I hate criticism. It’s because the bad review didn’t teach me anything. Hate a product? You can do better than this. If you truly think a…

James Bond, creativity, listening, and data
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James Bond, creativity, listening, and data

John Logan, the scriptwriter behind two of the latest James Bond movies, is worried that when Amazon buys MGM, it will ruin 007. But data and corporate control doesn’t necessarily ruin creativity. It all depends on who’s making the creative decisions. John Logan’s lament for 007 Here’s some of what John Logan, co-writer of “Skyfall”…

The key insight for dealing with commenters, correctors, critics, interrupters, hecklers, trolls, and nitpickers
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The key insight for dealing with commenters, correctors, critics, interrupters, hecklers, trolls, and nitpickers

Yesterday, in a writing workshop I was conducting, a woman interrupted me to tell me my explanation of the concept of flow was incomplete and not quite right. And a commenter pointed out an embarrassing grammar mistake in the title of my post. I had only one emotion in each case: gratitude. People seem to…