Because of this terrible chart in Georgia, people could die

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Data is crucial in making decisions about reopening states. So is the visualization of that data. And the state of Georgia may have just published the most misleading and dangerous chart about virus infections ever. Here’s the chart. Take a close look. (You can see it bigger here.) The vertical axis is infections. The horizontal … Continued

What do your customers need to know?

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I’m visiting Belgium. In Bruges, we stopped into Jilles Beer and Burgers — look, not every meal can be a gourmet experience — and found this on the last few pages of their little menu booklet. I’m sure the servers, sick of answering “Are there nuts in the Cheesy Nelson?” and a 300 other permutations, … Continued