A weak and passive apology from Andrew Cuomo

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New York Governor Andrew Cuomo is now the subject of multiple allegations of sexual harassment, including both suggestive speech and unwanted kissing. I’m not here to litigate Cuomo’s conduct. He’s agreed to have his attorney general investigate his conduct. As I have before for others, I’ll analyze his apology statement for its effectiveness in communication. … Continued

What leaders do

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I’ve had the privilege of working for some amazing leaders — and having helped elect a few, too. Here are some personal observations about what leaders do. The best leader I ever worked for was George Colony, the founder and CEO of Forrester Research, where I worked for 20 years. He wasn’t perfect and I … Continued