How to speak truth to power

Continued">

I made a career out of telling important people things they might not want to hear. In my time as a technology analyst I spoke with CEOs, presidents, founders, and management teams at ABC, Best Buy, Cablevision, Charles Schwab, Cisco, Clear Channel, Comcast, Conde Nast, Cox, Discovery, EMI, HBO, Haier, Hearst, Home Depot, Intuit, Lifetime, … Continued

Why I’m an analyst (and you could be, too)

Continued">

I like to do two things at work: figure new things out and explain what I figured out. That’s what makes me an analyst. The way I look at it, ignoring overhead (like filing expense reports and political scheming), people do three useful things at work: Figure new things out. Use knowledge to get things … Continued

11 key skills of a true analyst

Continued">

If you want clear and useful thinking, you need a true analyst, not just somebody who calls themselves an analyst. True analysts pursue thinking as a discipline. Let’s look at the qualities and skills that define that discipline. If you watch TV or read the media, it seems like you’re always hearing from analysts — … Continued

How a Forrester analyst thinks about the robots taking your job

Continued">

Robots and other forms of automation are going to transform the job market, but how much? There are four points of view. And that’s a good way to understand what it means to be an analyst. The pessimist looks at the decline of jobs like secretary or factory worker and sees the same pattern in automation … Continued

20 years an analyst

Continued">

For 20 years, I did the same thing, mostly. I was a technology analyst at Forrester Research from 1995 until last month. If you do one thing for a long time, you should learn from it. My job at Forrester molded my ways of thinking more than anything else I’ve done (save becoming a parent). Perhaps … Continued