You’re sharing essential content. Here’s how to get colleagues to read it.

Continued">

As I work with companies on internal communication, I see amazing and pervasive levels of inefficiency and waste. These groups work hard, generate valuable content, and then despair when it has less impact than they had hoped. This is fixable. I’ll share six ways you can change what and how you write to properly value … Continued

How to run a workshop by videoconference

Continued">

Workshops are a great way to train people. They can continue even when people are unable to gather in the same room, or leaders are unable to fly to present them. You just have to work a little harder to engage the participants. I’ve delivered 27 clear writing workshops so far. Three of those were … Continued

The role of emotion in business writing

Continued">

Is business writing just about bloodless logic? Or is there room for some poetry, some inspiration, some passion in it? This week I conducted my clear writing workshop with writers from a large technology-focused company in Silicon Valley. The participants provide their product managers with research-based information to help support smarter decisions. A typical document … Continued

The unwritten rules of collaborative courtesy

Continued">

Collaboration on writing is hard enough. It can work only when there is a shared understanding of process and assumptions. Some rules and conventions regarding writing collaboration seem obvious to me — so obvious that I never mention them, because an experienced writer would find it insulting. Then a perfectly well-meaning collaborator will break such … Continued

For nonfiction authors, productive obsession is a key habit

Continued">

Do you know everything there is to know about the topic you’re writing about? If not, you’re not trying hard enough. I want you to be obsessed. This is not a recommendation to acquire a mental illness. Obsession is a strategy, and I want you to apply it strategically. Here’s how it works. You think … Continued

A tip for writers: how I maximize productivity with 3 monitors

Continued">

When people find out I work with three monitors, they’re always curious. Here’s how that works for me and why I think it makes me a more productive writer and editor. The three-monitor setup First, the basics. I have a brand new MacBook Pro 16-inch, replacing one that I had used since 2013. (None of … Continued

Do these book tasks early — or end up in hell

Continued">

Repeat after me: When a book goes to copy edit, the content should basically be done. I can’t hear you in the back, there. Are you sure you believe it? Say it again: When a book goes to copy edit, the content should basically be done. Here’s the challenge. Your creative work on the book … Continued