A robot umpire illuminates the future of AI

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In a minor league baseball game in the Atlantic League, a robot called balls and strikes this week. But there was still a home-plate umpire, and he was still essential. This is a nice metaphor for the future of AI-assisted work. As described in The New York Times, the system applies rules about the strike … Continued

Strategy vs. tactics

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Strategy generates better, cheaper, more permanent solutions. But it does require thinking a bit . . . I had a problem. There were raccoons in my ceiling. Next to my basement there is an unheated, unfinished space with a dirt floor. They burrowed into this space, squeezed into the ceiling above it, and then migrated … Continued

Ghosting stinks. Learn to write a rejection email.

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Is there anything you hate more than businesspeople who “ghost” you? In case you’re not up on the slang, “ghosting” is ending a relationship by just disappearing and failing to respond to all forms of communication (social media, texting, or email, for example). In a personal relationship, that’s cowardly. In a professional relationship, it’s very … Continued

The Zoom earnings call and the future of video communication

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Zoom used its own video product to conduct its first post-IPO earnings call earlier in June. This is the future of communication. As a former analyst, I can tell you what earnings calls used to be. There was a press release. Then there was a conference call, or possibly a Webinar. In any case, everything … Continued

Why you can’t just keep doing what you’re doing. Especially after 50.

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The Atlantic has a fascinating piece by Arthur C. Brooks called “Your Professional Decline Is Coming (Much) Sooner Than You Think.” It forces you to face the inevitable: you won’t always be as good as you are now, and no, you won’t keep getting better. Here’s what to do about it. As Brooks, president of … Continued

Are rising wages really bad news?

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There’s no shortage of news these days that will make your blood boil. But what really got me going was an article in USA Today about the next big threat to the economy: rising wages. I am no economist, but I’ve been reading business and economic news and analyzing the future of whole industries for … Continued

Can AI write good articles?

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I asked an artificial intelligence to write an article. It wasn’t very good, but it wasn’t completely awful, either. If you’re a writer, machines are nipping at your heels; it’s time to work on your creativity. Machines have been writing articles for years — but only in formulaic settings. For example, you won’t be shocked … Continued

There are six PR people for every reporter. So change your strategy.

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Bloomberg reports that, according to the U.S. Census, as of 2018, there are 6.4 PR people for every journalist. Reporters will tell you what that means for their inboxes. Thousands of pitches falling on the floor. Constant pestering. And waste. So much waste. You can lament this trend (and the loss of media is a … Continued