After 25 years of calling out corporate business jargon, Lucy Kellaway, columnist for the UK’s Financial Times, has posted eight rules that generate bullshit. The motivations that drive those rule reveal the fundamental theorem of corporate bullshit — all bullshit comes from either people hiding problems, or attempting to make what they are doing seem new … Continued
In May, mobile Gmail added “Smart Reply,” which reads your email and suggests replies. But hitting a button that says “OK” isn’t much easier than typing “OK” and hitting send. Given the progress of Google’s A.I. technology, it’s going to get smarter. Here’s a peek into the near future: Meeting request From: Project leader To: … Continued
After VC Justin Caldbeck admitted to harassing women entrepreneurs, The New York Times published a piece about the harassment culture of Silicon Valley. Dave McClure and Chris Sacca, venture capitalists mentioned in that piece, have now responded. Both were genuine, but they took widely different approaches. Their actions now will determine whether the culture of … Continued
UK retailer Tesco laid off 1,200 people, one-quarter of its headquarters staff. Its layoff announcements have become perfunctory and heartless. Should we praise the company’s honesty? Here’s the public statement from Tesco, as reported in The Independent: This is a significant next step to continue the turnaround of the business. This new service model will … Continued
The New York Times is trying to decrease the number of editors at the paper, including cutting the copy editing desk by about half. With the world awash in fake and dubious news, this is no time to cut back on the last line of defense on quality and factual accuracy. But more to the … Continued
Whole Foods has loyal, upscale customers who might be nervous about its acquisition by Amazon, so the company sent people a reassuring letter by email. It’s one of the most vacuous communications I’ve ever read. Now that Amazon is buying Whole Foods, will the retailer focus on online buyers? Will it expand its selection, including … Continued
Several female startup founders accused Justin Caldbeck, cofounder and partner of the VC firm Binary Capital, of harassing them with text messages, suggesting inappropriate relationships, and groping. His self-centered apology seems sincere only if you’re a VC, not a victim. Caldbeck initially denied the allegations, published in The Information, saying “I strongly deny The Information’s attacks … Continued
The Chicago design and communications firm Segura created my all-time favorite agency contract. Here it is: This is even better than my “consulting contract without bullshit.” It sets expectations, which is the key to a good relationship. Heard through David Stengle and BoingBoing.