Jack Dorsey proposes to measure the health of Twitter. But he won’t fix it.

Jack Dorsey posted a tweetstorm about what’s wrong with Twitter and how the company will start to fix it. It’s too late, and probably too little, but it’s a start. Here’s what he posted: We’re committing Twitter to help increase the collective health, openness, and civility of public conversation, and to hold ourselves publicly accountable … Continued

P&G’s lame response to the “Tide Pod Challenge”

Idiotic teenagers are eating Tide Laundry Pods; poison control centers have reported 39 cases already in January. Procter & Gamble, the company that makes the detergent pods, had responded. I salute its social media response, but the CEO’s statement is tepid. Let’s address one thing right off: failing to talk about this problem isn’t a … Continued

Can Mark Zuckerberg fix Facebook?

Yesterday Mark Zuckerberg said his personal challenge for 2018 was to fix Facebook. This is a good sign, but we need to hold him accountable. Zuckerberg’s brief statement (432 words, posted on Facebook of course) is direct and personal compared to most CEO communications. Let’s take a look at what he’s saying, how he’s saying … Continued

What Apple should have said about slowing down iPhones when the batteries wear out

After news reports revealed that Apple was slowing down older iPhones with worn-out batteries, the company posted a public message to explain itself. It also offered to replace your battery for $29. This statement is clearer and more transparent than most corporate statements after missteps, but not up to Apple’s usual standards. Apple attempts to … Continued

Al Franken’s self-serving exit speech

I’ve enjoyed watching Al Franken in the Senate — his was a witty and consistent voice. In the wake of accusations that he sexually assaulted women, he is resigning. His exit speech was evasive, self-serving, and inappropriate for a man who had demonstrated integrity in his service as a senator. After eight women accused him of … Continued

Trump’s lawyer Ty Cobb treats the Russia investigation as a comic book

President Trump thinks the Russia investigation is pointless. If you have any doubt, look at the statements of his lawyer, Ty Cobb. No, not the content — the font. After Lt. General Michael Flynn pled guilty and became a cooperating witness, Trump’s lawyer Ty Cobb released this statement: Today, Michael Flynn, a former National Security … Continued

Comparing the Gronkowski and NFL statements after he knocks a player into next week

In Sunday’s football game, New England Patriots tight end Rob Gronkowski smashed his 265-pound body onto Buffalo Bills cornerback Tre’Davious White when White was already down on the sidelines, causing a likely concussion. Gronk talked to reporters after the game, and the NFL made a statement as it suspended him for one game. We’ll compare the … Continued