Answers to your questions on social media, empathy, and more (Ask Dr. Wobs)

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From southern courtesy to corporate bullshit, you had lots of questions after last week’s webinar for Higher Logic. I’ve answered them here. (Questions edited for length and clarity; some questions are from multiple listeners.) Q. Isn’t this all things that we should have learned from “Elements of Style” by Strunk & White?  How is this different? Strunk … Continued

Tips for an effective executive summary (Ask Dr. Wobs)

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Executive summaries are crucial for long documents. Keep them spicy and write them early, late, and often. Dear Dr. Wobs: I suspect Executive Summaries became a thing mainly to compensate for bad writing. Do you prefer to write the Summary first, or after writing the rest of the document? And if the Executive Summary is good, … Continued

Sophisticated writing with simple words (Ask Dr. Wobs)

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One key to writing success is to use words that connect with your audience. The secret is not to rein in your vocabulary, but to keep the bullshit density under control. Dear Dr. Wobs: Is there a formula for figuring out exactly how much the vocabulary level in business writing needs to be “dumbed-down” depending … Continued

How to fight vacuous superlatives (ask Dr. Wobs)

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In today’s “Ask Dr. Wobs” question, I address what’s wrong with meaningless-but-true superlatives and how to talk people out of them. Dear Dr. Wobs: My boss wants to promote in a news release that one of our products is the fastest-growing product in its category in our industry. I really think it’s empty corporate speak … Continued