Charge a lot and deliver an absurd level of quality and service

Just because you’re talented doesn’t mean you need to be arrogant. That’s what I learned from my remodeling contractor, and it’s my philosophy, too. I recently launched a significant remodeling job on my 100-year-old house: rip and replace everything in our two main bathrooms; replace a rotting front portico; and update a laundry room with … Continued

When will artificial intelligence replace editors?

Not any time soon. Computers are getting much better at identifying writing problems — passive voice, excessive adverbs, misspelled words, the wrong form of “its.” They’re not so good at suggesting answers. And they’re a long way from understanding conceptual and structural issues. From Jacob Brogan’s piece in Slate, “Microsoft’s Grammar and Style Rules Will … Continued

I apologize for yesterday’s blog post about Dave McClure

I apologize for my previous post, in which I praised Dave McClure’s apology for being a creep. At the time, McClure apologized, saying, “I made advances towards multiple women in work-related situations, where it was clearly inappropriate.” Since then, Cheryl (Yeoh) Sew Hoy, an entrepreneur working with Malaysian startups, has accused McClure of sexual assault. … Continued

The game theory and political logic of repealing Obamacare

Donald Trump tweeted “If Republican Senators are unable to pass what they are working on now, they should immediately REPEAL, and then REPLACE at a later date!” Is it good politics to repeal Obamacare now and replace it later? Let’s analyze using game theory. Here are the facts: Bills in the Senate are subject to … Continued

Uber just ensured that their toxic culture will persist

Uber’s culture is aggressive with questionable ethics. Yesterday they announced the reforms they will make, and also said CEO Travis Kalanick would take a leave. Kalanick’s leave will ensure that none of the proposed cultural changes will happen. Everything Uber did wrong OK, that heading is inaccurate. I haven’t got space to list everything Uber did wrong in … Continued

How my unknown wellness nonprofit scored a $100,000 grant

Tomorrow night, I’m going to be smiling ear-to-ear along with my nonprofit partners and the principals of a major foundation. We’ll be celebrating getting a $100,000 grant from The Cummings Foundation of Greater Boston. I’d like to explain how we got here, because if you’re seeking grants, our story might help you . . . and … Continued