In defense of social technologies

Many of us who promoted social media when it was young are now wondering if we made a mistake. For example, former Facebook executive¬†Chamath Palihapitiya has said “The short-term, dopamine-driven feedback loops that we have created are destroying how society works: no civil discourse, no cooperation, misinformation, mistruth.” So I decided to take a look … Continued

The Cult of Truth

Truth is more important than anything else. Without it, all else crumbles. When I was a child, if you did something wrong, you got in trouble. But if you lied about it, it was much worse. If you told the truth about it, sometimes you wouldn’t get punished at all. “You told the truth — … Continued

Conversing with an old friend

When you’re reconnecting with someone you haven’t seen in a while — months, years, decades — what do you say? I’m changing the way I make conversation. There are basically three ways to answer the question “So, how have you been?” Brag You can start ticking off the accomplishments. Since I am an accomplishment- and … Continued

John Sargent, CEO of “Fire and Fury” publisher Macmillan, shows how to respond to a high-profile attack

President Trump’s lawyers sent a cease-and-desist letter to try to block publication of Fire and Fury,¬†Michael Wolff’s revealing account of President Trump’s first 200 days in office. The publisher, a division of Macmillan, published it anyway. Now Macmillan CEO John Sargent has sent a memo to all of his staff about the role of publishers … Continued